Why Owning 100% of Your (Business) Problems Is the Best Decision You'll Ever Make
I hope this post gave you a few lightbulb moments or at least a good laugh. If you want me to handle your operations so you can focus on the fun stuff, click here.
Author: Frane Cvitanic | Founder of Avensys, Fractional COO & Business Operations Consultant and Advisor
Published: November 19, 2024
There was a time Iā€™d have never admitted this, but here it is: every single problem in my business? Itā€™s all on me. Yep, 100%.
And before you think Iā€™m just here to beat myself up, let me share why realizing this was one of the most freeing, game-changing moments in my life. Itā€™s not about blameā€”itā€™s about taking back power, seizing control, and creating the chance to become better at everything I do.
So, letā€™s dig into why owning up to this simple truth has completely changed the way I work, think, and growā€”not just in business but in life.
The "Oh, Crap" Moment
It was one of those days when everything that could go wrong, did.
Picture this: Slack pings firing off like a popcorn machine, emails stacking up with ā€œurgentā€ flags, and my coffee sitting cold and forgotten on the corner of my desk. My first instinct? Blame.
Maybe it was the new hireā€™s learning curve, or maybe the client just didn't read the instructions properly (donā€™t we all secretly think that?).
But then it hit meā€”Iā€™m at the center of all these issues. Every process, every system, every missed expectation. It was a bit of a gut-punch moment, but as I sat there, I realized: I could either keep blaming other factors or own it all and change it.
Once I decided it was all on me, I gained something even more valuable than a solution to the current chaosā€”control over how we work and grow.
The Freedom in Accepting Blame (Yes, Really)
Hereā€™s the beauty in accepting that 100% of the problems are my fault: it gave me back my power.
When the buck stops with you, youā€™re not waiting around for something or someone else to change. Youā€™re in the driverā€™s seat with the full ability to navigate and control your businessā€™s direction. And who doesnā€™t love driving their own carā€”even if itā€™s a bit of a bumpy ride?
So, instead of feeling overwhelmed by blame, I started leaning into the freedom that comes from owning up to every piece of my business. I went from feeling like I was constantly putting out fires to actually improving things and, dare I say, enjoying the process.
Letā€™s talk about the steps I took to get there, ones you can start using today.
From Blame to Action: Turning Ownership into a Winning Strategy
1. Flip Your Perspective from Panic to Possibility
Imagine the last time something went sideways in your business. Instead of scrambling to assign blame, try this: ask yourself, ā€œIf this issue were 100% my fault, what would I do differently?ā€
I started doing this, and it was like peeling back layers of an onionā€”yes, there were a few tears involved, but I got to the core faster.
Hereā€™s a quick story: One time, a client call went completely sideways because we didnā€™t have the right data on hand.
My initial reaction was to think, ā€œWell, someone on the team dropped the ball.ā€
But when I did a reality check, it was clear that my instructions hadnā€™t been detailed enough.
Owning that, I created a pre-call checklist to ensure that wouldnā€™t happen again. The result? Fewer surprises, happier clients, and a more prepared team.
2. Create Solutions, Not Just Stories
Blame often comes with a side of excuses. But shifting to ā€œitā€™s my fault and hereā€™s how Iā€™ll fix itā€ is where the magic happens.
Start with the solution in mind and resist the urge to tell yourself a story about why things went wrong.
I started doing this by breaking down our processes step-by-step, asking if each part was clear, necessary, and followed consistently.
It turns out we needed better onboarding materials, more precise meeting agendas, and clearer expectations.
Once I implemented these, issues that used to show up regularly began to fade. I wasnā€™t just solving problems; I was building a smoother, more resilient business.
3. Learn to Love Systems Like a DIY Enthusiast Loves Duct Tape
Systems are like duct tape for your businessā€”unremarkable but lifesaving. If you find yourself putting out the same fires again and again, itā€™s time to stop and ask why. Itā€™s likely your systems need an upgrade.
Example: I realized that I was handling the same client questions over and over, each time feeling more frustrated.
So I asked myself, ā€œWhat system would prevent this?ā€
Enter a streamlined FAQ and process document I created that immediately cut down on repetitive questions.
My stress level thanked me, and our clients appreciated having easy access to the info they needed.
When you build solid systems, youā€™re solving problems before they can even start.
The Wake-Up Call for Your Personal Life, Too
Iā€™m not just here to tell you that this mindset transformed my business. It changed how I saw my entire life.
Why did I feel like a zombie by 3 pm? Because I treated lunch like a speed-eating contest.
Why did I struggle to stay focused? Because I let my mornings start in chaos.
The solution? Slow mornings with my wife and son, a real breakfast, and coffee that I actually finish while itā€™s hot.
Adopting a ā€œmy fault, my fixā€ mindset helped me prioritize myself. And when I show up better for me, I show up better for everyone elseā€”from my clients to my family.
Want to Give This Mindset a Try? Start Here
If youā€™re thinking, ā€œAlright, how do I apply this to my life and my business?ā€ hereā€™s a simple plan to help get you started.
1. Audit Your Week
Take a recent issue and ask yourself, ā€œWhat part of my actions, instructions, or systems contributed to this problem?ā€
2. Create a "Root Fix" Plan
Find one tweak or change you could make that might prevent this issue in the future.
Maybe itā€™s a new checklist, clearer communication, or a change in timing.
3. Repeat and Improve
Review your changes weekly or monthly, assessing how much theyā€™ve helped.
Keep adjusting until the issue becomes a thing of the past.
Now, I want to hear from you.
Have you ever faced a situation where taking responsibility turned things around?
Email me or message me on WhatsApp to let me know what part of this mindset youā€™re working on!
Wrapping It Up (Because I Need to Go Check My Own Systems Now)
Hereā€™s the real takeaway: owning everything might be a little tiring, but itā€™s the kind of tired that feels like progress.
Itā€™s not the exhaustion of always putting out fires; itā€™s the good kind, like the sore feeling after a solid workout.
So next time something breaks in your business or life, donā€™t sigh and throw it on the ā€œsomeone elseā€™s problemā€ list.
Instead, pause and own it. Then fix it.
And if youā€™ve made it this far, you probably know whose fault that typo on the first draft was.
Yep, mine.šŸ§‘šŸ»ā€šŸ¦²
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