Why Owning 100% of Your (Business) Problems Is the Best Decision You'll Ever Make
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Author: Frane Cvitanic | Founder of Avensys, Fractional COO & Business Operations Consultant and Advisor Published: November 19, 2024
There was a time Iād have never admitted this, but here it is: every single problem in my business? Itās all on me. Yep, 100%.
And before you think Iām just here to beat myself up, let me share why realizing this was one of the most freeing, game-changing moments in my life. Itās not about blameāitās about taking back power, seizing control, and creating the chance to become better at everything I do.
So, letās dig into why owning up to this simple truth has completely changed the way I work, think, and growānot just in business but in life.
The "Oh, Crap" Moment
It was one of those days when everything that could go wrong, did.
Picture this: Slack pings firing off like a popcorn machine, emails stacking up with āurgentā flags, and my coffee sitting cold and forgotten on the corner of my desk. My first instinct? Blame.
Maybe it was the new hireās learning curve, or maybe the client just didn't read the instructions properly (donāt we all secretly think that?).
But then it hit meāIām at the center of all these issues. Every process, every system, every missed expectation. It was a bit of a gut-punch moment, but as I sat there, I realized: I could either keep blaming other factors or own it all and change it.
Once I decided it was all on me, I gained something even more valuable than a solution to the current chaosācontrol over how we work and grow.
The Freedom in Accepting Blame (Yes, Really)
Hereās the beauty in accepting that 100% of the problems are my fault: it gave me back mypower.
When the buck stops with you, youāre not waiting around for something or someone else to change. Youāre in the driverās seat with the full ability to navigate and control your businessās direction. And who doesnāt love driving their own carāeven if itās a bit of a bumpy ride?
So, instead of feeling overwhelmed by blame, I started leaning into the freedom that comes from owning up to every piece of my business. I went from feeling like I was constantly putting out fires to actually improving things and, dare I say, enjoying the process.
Letās talk about the steps I took to get there, ones you can start using today.
From Blame to Action: Turning Ownership into a Winning Strategy
1. Flip Your Perspective from Panic to Possibility
Imagine the last time something went sideways in your business. Instead of scrambling to assign blame, try this: ask yourself, āIf this issue were 100% my fault, what would I do differently?ā
I started doing this, and it was like peeling back layers of an onionāyes, there were a few tears involved, but I got to the core faster.
Hereās a quick story: One time, a client call went completely sideways because we didnāt have the right data on hand.
My initial reaction was to think, āWell, someone on the team dropped the ball.ā
But when I did a reality check, it was clear that my instructions hadnāt been detailed enough.
Owning that, I created a pre-call checklist to ensure that wouldnāt happen again. The result? Fewer surprises, happier clients, and a more prepared team.
2. Create Solutions, Not Just Stories
Blame often comes with a side of excuses. But shifting to āitās my fault and hereās how Iāll fix itā is where the magic happens.
Start with the solution in mind and resist the urge to tell yourself a story about why things went wrong.
I started doing this by breaking down our processes step-by-step, asking if each part was clear, necessary, and followed consistently.
It turns out we needed better onboarding materials, more precise meeting agendas, and clearer expectations.
Once I implemented these, issues that used to show up regularly began to fade. I wasnāt just solving problems; I was building a smoother, more resilient business.
3. Learn to Love Systems Like a DIY Enthusiast Loves Duct Tape
Systems are like duct tape for your businessāunremarkable but lifesaving. If you find yourself putting out the same fires again and again, itās time to stop and ask why. Itās likely your systems need an upgrade.
Example: I realized that I was handling the same client questions over and over, each time feeling more frustrated.
So I asked myself, āWhat system would prevent this?ā
Enter a streamlined FAQ and process document I created that immediately cut down on repetitive questions.
My stress level thanked me, and our clients appreciated having easy access to the info they needed.
When you build solid systems, youāre solving problems before they can even start.
The Wake-Up Call for Your Personal Life, Too
Iām not just here to tell you that this mindset transformed my business. It changed how I saw my entire life.
Why did I feel like a zombie by 3 pm? Because I treated lunch like a speed-eating contest.
Why did I struggle to stay focused? Because I let my mornings start in chaos.
The solution? Slow mornings with my wife and son, a real breakfast, and coffee that I actually finish while itās hot.
Adopting a āmy fault, my fixāmindset helped me prioritize myself. And when I show up better for me, I show up better for everyone elseāfrom my clients to my family.
Want to Give This Mindset a Try? Start Here
If youāre thinking, āAlright, how do I apply this to my life and my business?ā hereās a simple plan to help get you started.
1. Audit Your Week
Take a recent issue and ask yourself, āWhat part of my actions, instructions, or systems contributed to this problem?ā
2. Create a "Root Fix" Plan
Find one tweak or change you could make that might prevent this issue in the future.
Maybe itās a new checklist, clearer communication, or a change in timing.
3. Repeat and Improve
Review your changes weekly or monthly, assessing how much theyāve helped.
Keep adjusting until the issue becomes a thing of the past.
Now, I want to hear from you.
Have you ever faced a situation where taking responsibility turned things around?
Email me or message me on WhatsApp to let me know what part of this mindset youāre working on!
Wrapping It Up (Because I Need to Go Check My Own Systems Now)
Hereās the real takeaway: owning everything might be a little tiring, but itās the kind of tired that feels like progress.
Itās not the exhaustion of always putting out fires; itās the good kind, like the sore feeling after a solid workout.
So next time something breaks in your business or life, donāt sigh and throw it on the āsomeone elseās problemā list.
Instead, pause and own it. Then fix it.
And if youāve made it this far, you probably know whose fault that typo on the first draft was.
Yep, mine.š§š»āš¦²
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